Privacy Policy
PRIVACY POLICY
Last Updated: November 12, 2025
1. INTRODUCTION
Veteran Legacy Network, and all participating websites in the network ("Platform," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services.")
Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.
2. INFORMATION WE COLLECT
We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.
2.1 Information You Provide Directly
User Account Information:
●Name
●Email address
●Mailing address
●Phone number
●Password (encrypted)
●Profile preferences
Payment Information:
●Credit card or debit card information
●Billing address
●Bank account information (for ACH transfers)
●Payment history
Note: Payment card information is collected and processed by our third-party payment processor and is not stored on our servers.
Donation Information:
●Donation amounts (if any)
●Organizations supported
●Donation frequency
●Special instructions or dedications
●Whether you wish to remain anonymous to the nonprofit
Nonprofit Organization Account Information:
●Organization legal name and DBA
●Employer Identification Number (EIN)
●Tax-exempt status documentation
●Contact information for authorized representatives
●Bank account information for receiving funds
●Form 990 and other financial documents
●Mission statements and program descriptions
●Organizational logo and marketing materials
Communications:
●Messages sent through our contact forms
●Customer support inquiries
●Survey responses
●Feedback and testimonials
2.2 Information We Collect Automatically
Usage Information:
●Pages viewed and features used
●Time spent on pages
●Donation patterns and history
●Click data and navigation paths
●Referring website or source
Device and Technical Information:
●IP address
●Browser type and version
●Operating system
●Device identifiers
●Screen resolution
●Language preferences
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to collect information about your use of our Services. Cookies are small data files stored on your device.
Types of cookies we use:
●Essential Cookies: Required for the Services to function properly
●Analytics Cookies: Help us understand how visitors use our Services
●Functionality Cookies: Remember your preferences and settings
●Advertising Cookies: Deliver relevant advertisements and track campaign performance
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.
2.3 Information from Third Parties
Payment Processors:
●Transaction confirmation data
●Fraud detection indicators
●Payment method verification
Data Enrichment Services:
●Public records information
●Demographic data
●Wealth screening data (for major gift prospects)
Nonprofit Verification Services:
●IRS tax-exempt status data
●State registration information
●Form 990 data from public sources
Social Media:
●Information from your social media profiles if you connect them to our Services
●Public posts mentioning our Platform (with your consent)
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
3.1 To Provide and Improve Our Services
●Process payments or donations
●Create and manage your account
●Verify nonprofit organization eligibility
●Provide customer support
●Send transaction confirmations and receipts
●Communicate about your account or donations
●Improve and personalize your experience
●Develop new features and services
●Conduct analytics and research
3.2 For Marketing and Communications
●Send newsletters and updates (with your consent)
●Promote campaigns and featured organizations
●Send surveys and request feedback
●Announce new features or services
●Share success stories and impact reports
You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or adjusting your account preferences.
3.3 For Legal and Security Purposes
●Detect and prevent fraud
●Enforce our Terms of Service and other agreements
●Comply with legal obligations and regulatory requirements
●Respond to legal requests and prevent harm.
●Protect our rights, property, and safety
●Conduct audits and investigations
3.4 For Veteran Legacy Foundation Development
●Analyze donation patterns and trends
●Identify prospective major donors
●Personalize fundraising appeals
●Conduct wealth screening (with appropriate consent)
●Measure campaign effectiveness
4. HOW WE SHARE YOUR INFORMATION
We share your information in the following circumstances:
4.1 With Nonprofit Organizations
When you transact, we share the following information with the nonprofit organization you select:
●Your name (unless you choose anonymity)
●Email address
●Mailing address (if provided)
●Transaction amount (net of platform fees)
●Date of transaction
●Any message or dedication you included.
Nonprofit organizations are responsible for their own use of your information and must comply with applicable privacy laws. We encourage you to review each nonprofit's privacy policy.
4.2 With Service Providers
We share information with third-party service providers who perform services on our behalf, including:
●Payment processors (credit card processing, ACH transfers)
●Cloud hosting providers
●Email service providers
●Customer support platforms
●Analytics and data enrichment services
●Fraud detection and prevention services
●Marketing and advertising platforms
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.3 For Legal Purposes
We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:
●Comply with legal obligations, court orders, or government requests
●Enforce our Terms of Service or other agreements
●Protect our rights, property, or safety
●Prevent fraud or illegal activity
●Respond to emergencies or protect public safety
4.4 Business Transfers
If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
4.5 With Your Consent
We may share your information for other purposes with your express consent or at your direction.
4.6 Aggregate and De-Identified Information
We may share aggregate, de-identified, or anonymous information that cannot reasonably be used to identify you, including:
●Statistical reports on donation trends
●Platform usage metrics
●Research and white papers
●Industry benchmarks
5. DATA RETENTION
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Donor Information:
●Account information: Retained while your account is active and for 7 years after account closure.
●Transaction records: Retained for at least 7 years for tax and accounting purposes.
●Payment information: Processed and stored by our payment processor per their retention policies
Nonprofit Organization Information:
●Account information: Retained while listing is active and for 7 years after removal
●Financial records: Retained for at least 7 years for regulatory compliance
●Verification documents: Retained for the duration of the relationship and 7 years thereafter
Communications:
●Customer support records: Retained for 7 years
●Marketing communications: Retained until you opt out or for 2 years after last engagement
When information is no longer needed, we securely delete or anonymize it.
6. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information.
6.1 Access and Portability
You have the right to:
●Access the personal information we hold about you
●Request a copy of your information in a portable format
●Verify the accuracy of your information
To exercise this right, log in to your account or contact us at info@VeteranLegacy.com
6.2 Correction and Updates
You have the right to:
●Correct inaccurate information
●Update outdated information
●Complete incomplete information
You can update most information directly in your account settings.
6.3 Deletion
You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention, completing transactions).
To request deletion, contact us at info@VeteranLegacy.com.
Note that:
●We may retain certain information as required by law
●Deletion may affect your ability to use our Services
●We cannot delete information held by nonprofits or third-party service providers
6.4 Opt-Out Rights
Marketing Communications:
●Click "unsubscribe" in any marketing email
●Adjust preferences in your account settings
●Contact us at info@VeteranLegacy.com
Cookies:
●Adjust your browser settings to refuse cookies
●Use opt-out tools provided by advertising networks
●Note that disabling cookies may limit functionality
Sale or Sharing of Personal Information:
●We do not sell your personal information to third parties
●If our practices change, we will provide an opt-out mechanism
Targeted Advertising:
●Opt out of targeted ads through industry tools:
Network Advertising Initiative: www.networkadvertising.org/choices
Digital Advertising Alliance: www.aboutads.info/choices
Google Ads Settings: www.google.com/settings/ads
6.5 Do Not Track
Some browsers have "Do Not Track" features. Our Services do not currently respond to Do Not Track signals.
6.6 State-Specific Rights
California Residents (CCPA/CPRA):
You have additional rights under California law, including:
●Right to know what personal information is collected, used, and shared
●Right to delete personal information (with exceptions)
●Right to opt out of sale or sharing of personal information
●Right to correct inaccurate personal information
●Right to limit use of sensitive personal information
●Right to non-discrimination for exercising these rights
Categories of Personal Information We Collect (California):
●Identifiers (name, email, address, IP address)
●Financial information (payment methods, donation history)
●Internet activity (usage data, browsing history)
●Geolocation data (approximate location from IP address)
●Inferences (donation preferences, interests)
How We Use Categories of Personal Information:
●To provide services and process transactions
●For fraud prevention and security
●For analytics and service improvement
●For marketing (with consent)Virginia, Colorado, Connecticut, Utah Residents:
You may have similar rights under your state's privacy law. Contact us at info@VeteranLegacy.com to exercise your rights.
6.7 How to Exercise Your Rights
To exercise your privacy rights:
●Email: info@VeteranLegacy.com
●Mail: Veteran Legacy Network,
Attn: Privacy Officer, PO Box 8204 Alexandria VA 22306-8204
●Online Form: https://www.veteranlegacy.com/contact
We will respond to your request within the time required by applicable law (typically 30-45 days). We may need to verify your identity before processing your request.
You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization.
7. SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, disclosure, or destruction.
Security Measures Include:
●Encryption of sensitive data in transit and at rest (SSL/TLS)
●Secure payment processing through PCI-DSS compliant processors
●Regular security assessments and penetration testing
●Access controls and authentication requirements
●Employee training on data security and privacy
●Incident response procedures
However, no system is completely secure. We cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.
What You Can Do:
●Use a strong, unique password
●Enable two-factor authentication (if available)
●Do not share your account credentials
●Log out after using shared devices
●Monitor your account for unauthorized activity
●Report security concerns to info@VeteranLegacy.com
8. CHILDREN'S PRIVACY
Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13, please contact us at info@VeteranLegacy.com, and we will promptly delete such information.
Parents and guardians may make donations on behalf of minors, but the account must be held by an adult.
9. INTERNATIONAL DATA TRANSFERS
Our Services are operated in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States. The United States may have data protection laws that differ from those in your country. By using our Services, you consent to the transfer of your information to the United States.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we comply with applicable data protection laws and use Standard Contractual Clauses or other approved mechanisms for international transfers.
10. THIRD-PARTY LINKS AND SERVICES
Our Services may contain links to third-party websites, services, or nonprofit organization websites. We are not responsible for the privacy practices of these third parties.
When you leave our Services or interact with third-party services, you are subject to their privacy policies. We encourage you to review the privacy policies of any third-party services you use.
Nonprofit Organization Websites:
●Each nonprofit has its own privacy policy
●We are not responsible for how nonprofits use your information
●Review nonprofit privacy policies before donating
Payment Processors:
●Our payment processors have their own privacy policies
●Payment information is subject to their privacy practices
●We do not store complete payment card information
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons.
We will notify you of material changes by:
●Posting the updated Privacy Policy on our website
●Updating the "Last Updated" date
●Sending an email notification (for significant changes)
●Displaying a prominent notice on our Services.
Your continued use of our Services after the effective date of the updated Privacy Policy constitutes acceptance of the changes. We encourage you to review this Privacy Policy periodically.
12. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Privacy Officer
Veteran Legacy Network
PO Box 8204
Alexandria VA 22306-8204
Email: info@VeteranLegacy.com
For California Residents: You may also contact the California Attorney General's Office:
●Website: https://oag.ca.gov/contact
●Phone: (916) 210-7580
13. DEFINITIONS
Personal Information: Information that identifies, relates to, or could reasonably be linked with you or your household.
De-identified Information: Information that cannot reasonably identify, relate to, or be linked with you.
Service Providers:
Third parties that provide services on our behalf under contract.
Sell/Sale:
Exchanging personal information for monetary or other valuable consideration. We do not sell your personal information.
Share/Sharing: Disclosing personal information to third parties for cross-context behavioral advertising.
14. ADDITIONAL DISCLOSURES
14.1 Donor Privacy
We respect donor privacy and offer options for anonymous giving. However:
●Nonprofit organizations need some information to acknowledge gifts and provide tax receipts
●Complete anonymity may not be possible for tax-deductible donations
●We may be required to disclose donor information pursuant to legal requirements
14.2 Fundraising and Wealth Screening
We may use publicly available information to:
●Identify prospective major donors
●Personalize fundraising appeals
●Assess giving capacity
●Analyze philanthropic interests
If you prefer not to be included in such activities, contact us at info@VeteranLegacy.com.
14.3 Public Information
Information you post publicly on our Services (such as public comments or testimonials) may be viewed by others and indexed by search engines.
14.4 Biometric Information
We do not collect biometric information (fingerprints, facial recognition, etc.).
14.5 Sensitive Personal Information
We may collect sensitive personal information, including:
●Financial account information (for processing donations)
●Precise geolocation (only if you grant permission)
We do not collect:
●Social Security numbers
●Genetic data
●Health information
●Union membership
●Religious or philosophical beliefs (unless voluntarily provided)
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.